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Managed IT services

Your IT, watched around the clock.

HagiosIT keeps your systems patched, your data backed up, and your team unblocked, so technology fades into the background and your business stays in front.

// no long-term lock-in · flat monthly pricing

MONITORED 24/7
hagiosit / ops all systems operational
endpoint patching✓ current
nightly backups✓ verified
email security✓ filtering
network monitor✓ 24/7
helpdesk queue0 waiting
uptime 99.98% --:--:--

What we manage

One partner for everything IT

From the laptop on your desk to the cloud your business runs on, we take ownership end to end.

Managed IT

Proactive monitoring, patching, and maintenance for every workstation and server. Issues get fixed before you notice them.

Cybersecurity

Endpoint protection, email filtering, MFA rollout, and security awareness training that keeps threats out and auditors happy.

Cloud & Microsoft 365

Migration, licensing, and day-to-day administration of Microsoft 365, Azure, and the SaaS tools your team lives in.

Backup & recovery

Automated, tested backups with clear recovery objectives, because a backup you've never restored is just a hope.

Helpdesk support

Real humans answering fast, with clear ticket tracking. Your team gets unstuck in minutes, not days.

vCIO & co-managed IT

Quarterly roadmaps and budget planning, or extra hands and expertise alongside your existing internal IT team. We fit the gap, whatever shape it takes.

How engagement works

From first call to fully managed

Week 1

Assess

We audit your current environment: hardware, licenses, security posture, and backups. Then we hand you a plain-English report, whether you hire us or not.

Weeks 2-4

Stabilize

We close the urgent gaps first: patching, backup coverage, MFA, and the recurring issues your team has learned to live with.

Ongoing

Manage

Flat monthly rate, continuous monitoring, responsive helpdesk, and quarterly reviews to keep IT aligned with where you're headed.

Who we serve

Built for businesses like yours

Every industry has its own tools, rules, and pressure points. We meet you inside yours.

Professional services
Healthcare & dental
Legal & accounting
Construction & trades
Nonprofits
Retail & hospitality
Real estate & insurance
And growing teams everywhere

Nonprofits hold a special place for us. We've supported organizations where every dollar is accounted for, and we know how to deliver enterprise-grade IT on a mission-driven budget.

Our commitments

What we hold ourselves to

We're a young company, so we won't dazzle you with inflated numbers. Here's what we promise instead, in writing.

Same-day response

Every ticket acknowledged by a real person, with urgent issues jumped to the front of the line.

No runaround

Your issue gets an owner who sees it through, not a handoff chain. When something needs a founder, one is reachable.

No lock-in

Month-to-month terms. We keep your business by earning it, not by contract trap.

Tested backups

We regularly restore from your backups to prove they work, before you ever need them to.

Who's behind HagiosIT

Founder-led, accountable by design

HagiosIT is built and led by the two of us, from opposite ends of the corridor. Alexander works out of Palm Coast and Christopher out of Orlando, which is how we cover Northeast and Central Florida on-site. Everyone we bring on is held to that same standard: you get people who know your environment and own your problem end to end, with no starting over every time you call.

Alexander Flores

Co-founder · Palm Coast

Alexander holds degrees in Interactive Technology and Game Development, a background that trained him to think about how people actually use systems, not just how systems are built. His favorite part of the job is the ticket everyone else has given up on: the stubborn, "we've tried everything" problem that finally gets solved.

Christopher Jones

Co-founder · Orlando

Christopher holds a degree in IT and brings hands-on MSP experience to HagiosIT, along with years supporting nonprofit organizations, where budgets are tight and every system has to earn its keep. Clients get someone who's seen the full range of real-world IT and knows how to make it work.

Why "HagiosIT"? Hagios is the Greek word for "set apart." That's the standard we hold our work to: IT service that's a cut above the break-fix shops, built on doing things properly the first time.

Get started

Start with a free IT assessment

Send us a few details and we'll reach out within one business day to set up your assessment.

Tell us about your setup

A minute of your time, and we'll come to the first call already prepared.

// we reply within one business day. no spam, ever.

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